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Delivery policy

All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight and size of the items you order and your location.
Given that your order is in stock, we will dispatch your order the next day you have placed it. Otherwise we will be in touch with you to keep you up to date with your order's aproximate dispatch and delivery times.
For orders placed in Cyprus, you have the option to collect your items from our shop or to collect them from your closest Akis Express location, which usually takes less than 24 hours after dispatch, for the items to arrive there. Please feel free to contact us if you wish to use a different courier service.
For orders placed outside of Cyprus, selecting our standard shipping service usually takes 5-12 days after dispatch to receive your order, while our expedited shipping sevice takes 4-7 days. Orders are dispatched using the Cyprus Post Office.
The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.
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